How Do I Request a Refund for a Codeage Product Purchased on Amazon?Updated 5 days ago
Customers sometimes contact us to request a refund for a Codeage product purchased on Amazon. Because Amazon orders are processed through Amazon’s system, we cannot issue automatic refunds. Instead, our customer review team must first verify and assess the order to ensure the request follows Amazon’s guidelines and our policies.
What we need to review your Amazon refund request
If you would like us to review a refund request for an Amazon purchase, please provide the following:
• The full Amazon order number, including the dashes (example: 112-1234567-1234567)
This number allows our team to locate the exact order in Amazon’s system and confirm all necessary details.
Why this step is important
• Amazon handles all payments for their marketplace, so we must verify the order before taking any action.
• Our customer review team must evaluate each request individually.
• This protects customers and prevents unauthorized or incorrect refunds.
• It also ensures compliance with Amazon’s seller policies.
We cannot process or evaluate Amazon refund requests without the complete order number.
What happens after you submit the order number
Once you send us the correct Amazon order number:
Our customer review team will examine the order.
We will check the seller information, order status, and eligibility.
We will inform you of the next steps after the review is completed.
If you need help during the process
Our support team is here to assist you and guide you through what is needed.
How to contact us
If you have questions about Codeage, any formula, or how to use our products, you can reach us through the live chat on the bottom-right corner of our website or by emailing [email protected].
You may also contact us on WhatsApp.