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Please make sure you are using the same e-mail address that you used to place your order and sign up. Please <a href="https://www.codeage.com/account/login" target="_blank">log</a> in to your account with your email address, then&#xA0;check your email for a confirmation email. The system will send you a temporary code for you to access your account. &#xA0; Once you have done so, you can access your account with all your orders. You can also contact us via our <a href="https://www.codeage.com/" target="_blank">website</a> chat or call us at&#xA0;(800) 870-4800&#xA0;if you have any additional questions.

Please make sure you are using the same e-mail address that you used to place your order and sign up. Please log in to your account with your email address, then check your email for a confirmation email. The system will send you a temporary code for

I can’t locate my order — what should I do?

Account

Can I combine my Amazon account purchases with my personal account?

How can I edit my account information?

How Do I Unsubscribe From Codeage Emails?

Will I receive an invoice for my order?

What happens after I place an order?

How much does shipping cost?

How long does delivery take?

Troubleshooting missing order confirmation or tracking emails

Can I change my shipping method after placing an order?

Understanding shipping time frames and potential delays

Order confirmation not received? Here’s what you can do

Package Marked as Delivered but Not Received: What You Can Do

Why you may see a pending charge even if no order was completed: understanding authorization holds

How Does the Codeage 30-Day Money-Back Guarantee Work?

What Should I Do If USPS Marks My Package as Delivered but I Can’t Find It?

Why Was My International Order Canceled?

Why Is International Shipping Expensive?

Shipping & Orders

Why doesn’t the Vegan Collagen Builder+ formula include glycine?

Understanding the use of liposomal delivery in supplements

Are the mushrooms in Amen SBO Probiotic extracted, and if so, at what ratio?

Ingredient choices in Amen Zinc Copper

What color are the Bone Broth Collagen capsules?

Why does the color of ADK Vitamin vary from yellow to white?

Why is my Beef Organs supplement a different color than before?

How much iron is in the Multi Collagen Protein Powder?

Do you test the Marine Collagen Peptides for BMAA?

How many calories are in a serving of Multi Collagen Protein Powder Platinum?

Is a methylcellulose capsule the same as a vegetable cellulose capsule?

How many ORAC units are in each serving of Polyphenols Broad Spectrum?

Where is the omega-3 in Codeage Eyes Vitamins sourced from?

Why is Vitamin ADK offered in a dry capsule instead of a softgel?

Why do Codeage Eye Vitamins capsules vary in color?

Why do some labels state that the product is made in a facility that processes fish?

What type of vitamin K is used in the Women’s Multivitamin?

Does the Multi Collagen Powder contain histidine or histamine?

What is the source of your collagen?

What is the difference between Codeage Digestive Enzymes and SBO Probiotics?

Is all the blood removed from cattle during processing for your beef organ products?

What’s the iodine derived from?

Why does collagen contain sodium?

How many milligrams of spleen peptides are in one serving of Codeage Beef Spleen?

Why do the Multi Collagen Protein Capsules and Bone Broth Collagen include ashwagandha?

Where does the Vitamin D3 come from in the Women's Fermented Multivitamin?

Why is glycine higher than other amino acids in the Multi Collagen Powder?

Are any of your ingredients sourced from China?

Is there any difference between the unflavored, mocha and chocolate versions of the Multi Collagen Powder?

What’s the difference between the Bone Marrow Capsules and the Multi Collagen Powder?

Can all enzymes in the Beef Pancreas supplement be measured?

Is the MK-7 in Codeage Vitamin ADK all-trans or cis?

Is Codeage Wild-Caught Marine Collagen Powder non-GMO?

Why is the color of SBO Probiotic+ different from my previous bottle?

How much caffeine is in one serving of Codeage Mocha Multi Collagen Powder?

How many grams of collagen are in one scoop of the Wild-Caught Marine Collagen?

Has the Marine Collagen Peptides product been tested for BMAA (β-N-methylamino-L-alanine)?

Is Codeage ADK Vitamin fat soluble?

What are the mercury levels in the Marine Collagen Peptides?

Is Codeage Multi Collagen Peptides Mocha sweetened?

Are your beef liver products undefatted?

How many milligrams of iron are in each Beef Spleen capsule?

Where does the coffee in the Mocha Multi Collagen come from?

At what temperature is the Marine Collagen Peptides processed?

How is your collagen processed?

Where is Codeage Mimosa Pudica Seed+ sourced from?

What is the amino acid profile of the Multi Collagen Protein Powder?

Can SBO Probiotics be left in hot weather for a full day?

Does Codeage Multi Collagen Peptides contain amino acids, and which ones?

Is the Liposomal Glutathione gluten-free?

What type of cocoa is used in the Multi Collagen Peptides Chocolate?

How much DAO or B vitamins are in the Beef Kidney supplement?

Why is there rice flour in the Bone Marrow product, and how much is used?

Which types of collagen are in the Wild-Caught Marine Collagen Powder?

How can liposomal delivery be offered in capsule form?

What type of fish is used in the Wild Caught Marine Collagen Peptides?

Can you taste the fish in the Marine Collagen Peptides?

Is type II collagen meant to be included with types I and III?

Is collagen suitable for both men and women?

Do you offer non-GMO products?

Do you offer vegan supplements?

Where are your ingredients sourced from?

Why does my supplement vary in color between bottles?

What is the elemental calcium amount in the Liposomal Calcium AKG?

Why does the cap liner have holes when using a vented heat-induction liner?

Are your products Halal-certified?

What is the role of BioPerine in a supplement formula?

Understanding Codeage Liposomal NAD+ Supplements

Why Collagen Is Not a Complete Protein and Why Protein Content May Not Appear on Collagen Labels

Astaxanthin Explained: A Closer Look at This Naturally Occurring Carotenoid

Shipping Supplements in Hot Weather: What You Need to Know

Microcrystalline Cellulose: Overview and Uses

Allulose Ingredient Source

Why Can’t I Find the Scoop in My Powder Supplement?

What Do the 5 Types of Collagen in Codeage Multi Collagen Powders Represent?

What Does Codeage Collagen Taste Like?

Why Do Some Codeage Product Seals Have a Small Hole in the Center?

Why Does My Codeage Product Have a Different Lid Color?

Mimosa Pudica – How to Test Gel Formation

What is the GPH in the Liposomal Tripeptide GPH+ formula?

Is the Urolithin A in Codeage Products Derived From a Natural Source or Synthetic?

How Long Are Codeage Supplements Good After Opening?

Products, Ingredients & Sourcing

Does Codeage have a rewards program?

How do I receive my 500 birthday points?

How to redeem your Codeage points

How can I refer a friend and earn a coupon?

Rewards & Points

Can I use my Codeage points with Subscribe & Save?

Can I use a discount code with Subscribe & Save?

What should I do if my Subscribe & Save item is backordered or out of stock?

Will I receive a notification before my Subscribe & Save order ships?

How can I skip a Subscribe & Save order?

How can I change my subscription frequency?

How can I cancel my Subscribe & Save order?

How can I manage my Subscribe & Save subscription?

What is Subscribe & Save (Auto-ship)?

Can I cancel my subscription at any time?

How can I update the payment method for my Subscribe & Save order?

Understanding subscription cancellations and processed orders

Subscribe & Save

What Is the Best Way to Take Mimosa Pudica and a Binder Together?

Can I take the Fermented Digestive Enzymes more than once a day?

How to Drink the Multi Collagen Chocolate Peptides

What is the recommended frequency for using the Multi Collagen Peptides?

Can Codeage Products Be Used During Pregnancy, Nursing, or Breastfeeding?

Suggested Use

Do Codeage Liposomal Supplements Remain Liposomal Without the Capsule?

How many calories are in one scoop of Wild Caught Marine Collagen Peptides?

Questions About Fat Content and Naturally Occurring Components in the Beef Kidney Supplement

How Do Digestive Enzymes Work If They’re Not Taken With Food?

How Does a Serving of the Kidney Supplement Compare to Fresh Beef Kidney?

How Much Iron Is in the Beef Organs Supplement, and What Is the Breakdown?

Are the Teeth & Gums Capsules Gel Caps or Tablets?

Why does many bottle of vitamins have a different capsule count?

Does Hot Water Affect Collagen, and Do Codeage Collagen Products Behave Differently?

Can Probiotics and Collagen Be Exposed to 100°F Weather?

What Are Codeage’s Official Social Media Accounts?

Can I Reach Codeage on WhatsApp?

Where Is Codeage Headquartered?

Does Codeage Offer Product Samples?

How Do I Request a Replacement for a Codeage Product Purchased on Amazon?

How Do I Request a Refund for a Codeage Product Purchased on Amazon?

How Can I Verify that a Codeage Product Bought on Another Platform Is Genuine?

What Should I Do If I’m Having Trouble Opening My Jar or Container?

What Is Proposition 65 and How Does Codeage Comply With It?

How to Become a Codeage Partner?

Why Do I See Brownish or Yellow Particles in My Liposomal Magnesium L-Threonate Capsules?

Can I Receive Certificates of Analysis (COAs) or Heavy Metal Test Results for Codeage Products?

Why Wholesale Prices Are Not Always Available on the Website?

More Information

I can’t locate my order — what should I do?Updated 13 days ago