Refunds, Returns & Exchanges PolicyUpdated 21 minutes ago
At Codeage, customer satisfaction is very important to us. We offer a return and refund policy designed to give customers the opportunity to try our products while ensuring a fair and transparent process.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on the first purchase of one product made directly through our website.
If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date.
Returns & Exchanges
- Unopened products may be eligible for return or exchange.
- Customers are generally responsible for return shipping costs unless otherwise specified.
- Returned items should be sent back in their original condition.
In some situations, our support team may provide alternative return instructions depending on the order or issue reported.
Orders from Third-Party Retailers
If your order was placed through a third-party retailer or marketplace (such as Amazon, Walmart, iHerb, Vitacost, etc.), refund and return requests generally need to be handled directly through that retailer’s own return policy and customer support process.
However, if you experience any issue with a Codeage product purchased through a third-party retailer, you are always welcome to reach out to us. While we may not have access to the retailer’s order system, we will still do our best to guide and assist you whenever possible.
Subscriptions
Subscription orders can typically be modified, skipped, or canceled through your customer account before the next billing date. Promotional discounts and subscription discounts may not be combined.
If you are unable to log into your account or are unsure how to manage your subscription, please feel free to contact us. Our team will be happy to assist you.
Damaged, Incorrect, or Missing Items
If you receive:
- A damaged item
- The wrong product
- A missing item
Please contact our support team as soon as possible with your order number and photos if applicable so we can review the situation and assist you.
Policy Updates
Please note that this policy is subject to change at any time. For the most current and complete version of our Refund & Return Policy, please visit:
You may also review our Terms & Conditions here:
If you have questions about Codeage, any formula, or how to use our products, you can reach us through the live chat on the bottom-right corner of our website or by emailing [email protected]. You may also contact us on WhatsApp.