Why Wholesale Prices Are Not Always Available on the Website?Updated an hour ago
Retail Sales vs. Wholesale Pricing
From time to time, Codeage runs promotional sales that are intended exclusively for individual retail customers. These discounts apply only to personal purchases made through our retail storefront and do not apply to wholesale transactions.
Wholesale pricing follows a separate structure that reflects reseller margins, distribution terms, and long-term partnership agreements. For this reason, retail promotions cannot be automatically combined with wholesale pricing.
Why Wholesale Pricing May Be Hidden During Sales?
To access wholesale pricing under normal circumstances, resellers must be logged in using the email address associated with their approved wholesale account. Wholesale pricing is only visible once the account is recognized by our system.
During active sales events, wholesale pricing may not appear as usual on the website, even when logged in. This is intentional and helps prevent confusion between retail promotional pricing and wholesale terms.
When a sale is running, we display a notice within the wholesale portal to inform resellers that:
- Retail discounts are active for individual customers
- Wholesale pricing and terms remain unchanged
- Wholesale orders must be handled separately during this time
How to Place a Wholesale Order During a Sale?
If you are a wholesaler and need to place an order while a retail sale is active, please note the following:
- Wholesale orders cannot be placed directly through the website during sales events
- Resellers are required to contact us directly to place their order
- Please email: [email protected]
Our team will assist you with pricing, availability, and order placement under standard wholesale terms.
Summary
- Retail sale discounts are intended for individual customers only
- Wholesale pricing follows separate terms and is not affected by retail promotions
- During sales, wholesale pricing may be temporarily unavailable online
- Wholesale orders during these periods must be placed by contacting [email protected]
If you have questions about Codeage, any formula, or how to use our products, you can reach us through the live chat on the bottom-right corner of our website or by emailing [email protected]. You may also contact us on WhatsApp.