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USPS Says Delivered: What to Do If Your Package Isn't at Your Door
USPS Says Delivered: What to Do If Your Package Isn't at Your Door

This will explain why this happens and what you can do if your package is missing.

Julie P. avatar
Written by Julie P.
Updated over 3 weeks ago

It can be frustrating when USPS tracking shows that your package has been delivered, but you haven't received it yet. According to USPS tracking, your item may be marked as delivered, sometimes stating it was left at your front door, porch, or in your mailbox. However, there’s a specific situation that can cause confusion for many recipients: mail carriers sometimes scan all packages at the start of their route, even before they’ve delivered them.

What Could Be Happening?

When the mail carrier scans packages as "delivered" before starting their route, the tracking information is prematurely updated, even though the package might not have reached your doorstep yet. This means that while USPS shows the package as "delivered," it could still be in transit or on the mail carrier’s route.

What Should You Do?

If you haven’t received your package despite the tracking showing it as delivered, there’s no need to panic right away. Your package may still arrive within the next 24 to 48 hours, as it could be delayed or simply hasn’t reached you yet. Here are some steps you can take:

  1. Check Around Your Property: Sometimes packages are left in hidden spots for security reasons, such as behind a plant or on a side porch. Make sure to check thoroughly around your home.

  2. Ask Neighbors: Occasionally, a neighbor may have received the package by mistake. It’s worth checking in with them to see if they’ve received it.

  3. Wait a Little Longer: USPS might have marked it as delivered before the mail carrier actually reached you. Waiting 24 to 48 hours is a good rule of thumb.

  4. Contact USPS or the Seller: If you still haven't received your package after 24-48 hours, please reach out to us, and we’ll investigate further. We can initiate an inquiry with USPS to trace the package and resolve the issue.

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