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How can I cancel my Subscribe & Save order?
How can I cancel my Subscribe & Save order?

Subscribe & Save, Cancelling an order, cancel, auto-ship, subscription

Gregory Papigny avatar
Written by Gregory Papigny
Updated over 5 years ago

In order to cancel your subscription, you need to access your Codeage account. If you have never registered for an account when you checked out, you will first need to create an account to manage your subscription.

Please check the email you have received from Codeage and use the EXACT same email address in order to create an account or login. If you don't use the same email address, you won't be able to find your order and manage your subscription.

In order to create an account, click here. Once you are logged in, you will be able to manage your subscription from that page or simply click here (you need to be logged in with an existing account for this link to work).

If you already have an account, simply log in here

You may cancel your subscription at any time, unless:
If a product has already been shipped under your current subscription, you may only cancel for the next planned delivery (for example, you have subscribed to a monthly subscription. You have received your first order in month 1 and received another product in month 2. You then decide to cancel your subscription, you will no longer receive a product for month 3 but the product on month 2 that has already been shipped out to you will be charged. We do not refund shipped products under any subscription plan).

You can also contact us via our chat on our website or call us on this number: (856) 263-3243 if you have any additional questions.

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