Understanding subscription cancellations and processed ordersUpdated 14 days ago

If you cancel your subscription and see that an order has already been processed, it’s important to know how cancellations work within the system.

When a subscription is canceled, the change applies only to future orders. Any order that has already been processed before the cancellation will still be fulfilled and shipped as scheduled. For example, if an order was processed earlier on the same day you canceled, that shipment will still be sent to you.

If you need clarification or would like to review your order status, you can reach our customer support team by emailing [email protected] or by calling (856) 263-3243. We are here to assist with any questions or concerns.