Subscribe & Save
Can I use my Codeage points with Subscribe & Save?
Codeage points cannot be applied to Subscribe & Save orders. Points can only be redeemed when placing a regular, non-subscription order on our website. You are free to choose whether you prefer the Subscribe & Save option—which offers its own recurri
Can I use a discount code with Subscribe & Save?
Discount codes and coupons cannot be applied to Subscribe & Save orders. The Subscribe & Save option already provides a built-in recurring discount, so you can choose whether you prefer to use a discount code on a standard order or take advantage of
What should I do if my Subscribe & Save item is backordered or out of stock?
Our Codeage team seeks to always keep items in stock in our online store and available but occasionally we have a higher volume of orders than expected and run out of stock. The manufacturing and shipping team is always working very hard to get your
Will I receive a notification before my Subscribe & Save order ships?
Before each Subscribe & Save shipment, you will receive an email sent to the address used when you subscribed. This email is sent approximately three days before your order ships and includes detailed information about the upcoming shipment. You can
How can I skip a Subscribe & Save order?
To skip a Subscribe & Save order, you will first need to access your Codeage account. Important: Make sure you use the same email address that was used for the original order or subscription. If a different email is used, the subscription will not ap
How can I change my subscription frequency?
To update the frequency of your Subscribe & Save order, you will need to access your Codeage account. Important: Use the exact same email address that was used for the original subscription. If a different email is used, your subscription will not ap
How can I cancel my Subscribe & Save order?
To cancel your Subscribe & Save order, you will need to log into your Codeage account. If you did not create an account during checkout, you will need to create one to manage your subscription. Important: Use the exact same email address that was use
How can I manage my Subscribe & Save subscription?
To manage your subscription, you need to log in to your Codeage account. If you have never registered for an account when you checked out, you will first need to create an account to manage your subscription. Please check the email you have received
What is Subscribe & Save (Auto-ship)?
Subscribe & Save is an optional auto-ship service available on many products on our website. When placing an order, you can choose between a one-time purchase or the Subscribe & Save option, which provides a recurring discount and automatic deliverie
Can I cancel my subscription at any time?
You can cancel or pause your subscription at any time. To do so, log in to your Codeage account and access your subscription settings. From there, you can pause or cancel your upcoming order at no cost. Please note that changes must be made before th
How can I update the payment method for my Subscribe & Save order?
To update the payment method for your Subscribe & Save order, start by logging into your Codeage account. Be sure to use the same email address that was used when the subscription was originally created. Once you are logged in, go to “Manage Subscrip
Understanding subscription cancellations and processed orders
If you cancel your subscription and see that an order has already been processed, it’s important to know how cancellations work within the system. When a subscription is canceled, the change applies only to future orders. Any order that has already b