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What Should I Do If USPS Marks My Package as Delivered but I Can’t Find It?Updated 5 days ago

Sometimes USPS tracking may show a package as “Delivered,” yet the customer is unable to locate it. This is a common occurrence with all carriers. Packages can be placed in unexpected areas, scanned early, or delivered to a nearby location. There are several steps you can take to locate your order quickly.

Steps to take if you cannot find your package

  1. Check your mailbox and front door area
    USPS may place packages in mailboxes, behind planters, or against walls.

  2. Look around your property
    Couriers often place packages in concealed spots for security, such as behind outdoor furniture, in side yards, or near garage doors.

  3. Check with neighbors
    Packages may be left with a neighbor or delivered to a nearby house by mistake.

  4. Verify with household members
    Someone in your home may have already brought the package inside.

  5. Review your USPS tracking page
    Sometimes a package is marked “Delivered” a few hours before it actually arrives.

  6. Check cluster mailboxes or parcel lockers
    If you live in a community with shared mailboxes, your package may be inside a parcel locker with a key left in your mailbox.

  7. Contact your local USPS office
    Your local post office can check GPS delivery coordinates and give more details about where the package was placed.
    (This is often the fastest way to locate a misdelivered item.)

If the package still cannot be located
If you have completed these steps and are still unable to find your package, contact our support team. We will review your order and work with you to determine the next steps.

How to contact us
If you have questions about Codeage, any formula, or how to use our products, you can reach us through the live chat on the bottom-right corner of our website or by emailing [email protected].
You may also contact us on WhatsApp.

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